Here you can find information about the locations and jobs that we have in our Customer Services area of the business.
Customer Services is predominantly based out of two north-west based locations, Lingley Mere in Warrington, and Whitehaven in Cumbria.
Our general everyday customer contact, such as payment queries, changes to details and account queries is dealt with at our Whitehaven site. At Lingley Mere, we generally cover back office work, for example, dealing with and responding to customer correspondence.
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Find out about the different types of jobs we have at our Lingley Mere site and at Whitehaven.
We also have an interview from our Training Manager, Leesa, who talks about the Customer Services induction programme.
If you are wondering why you should come to work for United Utilities Customer Services, why not have a look at our Why Choose Customer Services? section. .
If you'd like more information about what happens as part of the recruitment process for jobs in Customer Services, see the applying for a job with us section.