Pay Your Bill

Moving home or business premises

Please use this form to let us know you have moved home or business premises.

United Utilities consider the protection of your privacy to be of great importance. Please read our privacy statement to understand how we may use your personal information.  Fields with an asterisk are required to enable us to update your details. Please only submit your form once.

* = required information

Contact details

You can find this on your water bill

Please indicate your preferred daytime number: *

Your old property details

Date that you moved out: *

For household customers your meter will have 4 or 5 digits on a black or white background, followed by 2 or 3 in a red background. Include all the numbers on the black or white background and ignore all the red ones

meter reading

Your new property details

Date that you moved in or took over responsibility for the water bill: *

For household customers your meter will have 4 or 5 digits on a black or white background, followed by 2 or 3 in a red background. Include all the numbers on the black or white background and ignore all the red ones

meter reading

Are you responsible for paying the water service charges for the property?: *

Are you a tenant?: *

Property owner

If you provide us with the property owner's details we are able to bill the owner for any period prior to you moving into the property.

Is this property used predominantly for commercial purposes?: *

We offer many different payment methods and once you have completed and submitted this form, please visit our 'Ways to pay your bill' section.

United Utilities Water statement