Within the United Kingdom we split our operations in two separate ways; regulated and non-regulated.
Regulated business
United Utilities is the UK's largest operator of water systems
United Utilities owns and operates the water network in north west England. The company supplies 2,000 million litres of water every day via a network of over 40,000 kilometres of water mains, over 1,400 kilometres of aqueduct and 95 water treatment works.
It covers a population approaching seven million people and 2.9 million households and business premises. The business is also a provider of water and wastewater services to over 400 industrial and commercial enterprises.
We work around the clock to supply clean, safe water to our customers' taps. We use technology and the natural water cycle to ensure that homes and businesses receive clean, safe drinking water on tap. We manage the catchment areas to collect and store water in our reservoirs before treating it and delivering it to homes and industry across the region. In the north west we maintain and operate:
- 184 reservoirs
- over 40,000 km of water mains
- over 43,000 km of sewers
- over 1,400 km of aqueducts
- 95 water treatment works
- 582 wastewater treatment works
Non-regulated business
Northern Gas Networks
United Utilities is in charge of the day-to-day running of the gas network in the north of England. This includes the repair and replacement of pipes and a 24/7 gas emergency service to deal with all gas safety issues. We do not own the gas; we transport it on behalf the companies who do, delivering it to users 24 hours every day.
Southern Water
As part of a consortium, United Utilities is delivering a £750 million pound programme of improvement works on behalf of Southern Water.
British Gas Trading
We have a six-year meter installation and maintenance contract for British Gas Trading. Providing full meter and management services to approximately five million gas and 1.8 million electricity customers in the north of England and Wales.
Atomic Weapons Establishment
The multi-million pound contract with Atomic Weapons Establishment (AWE), began in January 2005. The contract covers two sites, Aldermaston and Burghfield in Berkshire.
Electricity North West
United Utilities operates and maintains the electricity distribution network in north west England on behalf of Electricity North West.