The Water Direct Scheme is run in conjunction with the Department of Work and Pensions (DWP).
The scheme is designed to assist customers who have arrears on their water charges and are in receipt of the following benefits :-
- Income Support
- Job Seekers Allowance
- Pension Credit
The scheme allows customers who have a minimum of £50.00 arrears to pay a fixed amount towards their arrears and the full amount towards their current years charges directly from their benefit. This helps many customers with budgeting and managing their water and wastewater accounts.
In order to apply please contact United Utilities on 0845 746 2034, or contact your local DWP office.