We will maintain your water pressure at a minimum of seven metres static head.
If you inform us that your water pressure has fallen substantially below this and we identify that your water was below seven metres static head for at least one hour, twice in a period of 28 consecutive days, you can claim compensation of £50 (payable once in any year). This does not apply if the drop in pressure is because of a burst, planned work we are doing on our water mains, or because of problems with your own pipework.
For more information contact :
Water supply enquiries
Customer Services
T:0845 746 2200
United Utilities PO Box 453 Warrington WA55 1SE